--- title: Third-Party Integration Maintenance description: Atomic Jolt reviews every third-party integration in its tools each quarter. Updates are tested before release and announced in our release notes. --- [Skip to content](https://support.atomicjolt.com/knowledgebase/third-party-integration-maintenance#main-content) English Show submenu for translations [File a Support Ticket](https://support.atomicjolt.com/knowledgebase/kb-tickets/new?hsLang=en) [Customer Portal](https://support.atomicjolt.com/tickets-view?hsLang=en) ![Atomic Jolt Logo Horiz Small](https://support.atomicjolt.com/hs-fs/hubfs/Atomic%20Jolt%20Logo%20Horiz%20Small.png?width=260&height=95&name=Atomic%20Jolt%20Logo%20Horiz%20Small.png) - [Release Notes Sign Up](https://share.hsforms.com/1iZCRfUF5QHeWYwcLC3bwEAdk6gc) Open main navigation Close main navigation - [Release Notes Sign Up](https://share.hsforms.com/1iZCRfUF5QHeWYwcLC3bwEAdk6gc) - English Show submenu for translations - [File a Support Ticket](https://support.atomicjolt.com/knowledgebase/kb-tickets/new) - [Customer Portal](https://support.atomicjolt.com/tickets-view) How can we help you? - There are no suggestions because the search field is empty. 1. [Atomic Jolt Knowledge Base](https://support.atomicjolt.com/knowledgebase?hsLang=en) 2. [Atomic Assessments](https://support.atomicjolt.com/knowledgebase/atomic-assessments?hsLang=en) 3. [FAQ for Atomic Assessments](https://support.atomicjolt.com/knowledgebase/atomic-assessments?hsLang=en#faq-for-atomic-assessments) # Third-Party Integration Maintenance ## Atomic Jolt reviews every third-party integration in its tools each quarter. Updates are tested before release and announced in our release notes. ### **Covered integrations** This policy covers vendor software and APIs that our tools connect to. Today these are the third party integrations: | **Integration** | **Tool** | | --- | --- | | Respondus LockDown Browser | Atomic Assessments | | Proctorio | Atomic Assessments | | Invigilator | Atomic Assessments | We add new integrations to this policy when they become available. ### **How we keep integrations current** 1. **Quarterly review.** Each quarter we check every covered integration for new versions, API changes and deprecation notices from the vendor. 2. **Testing.** Our QA team tests each update on every supported platform during our release cycle before it reaches customers. 3. **Release.** Updates ship through our regular release process. When an update changes a download, such as a new Respondus LockDown Browser version, the download links in Atomic Assessments point to the new version. 4. **Communication.** We announce integration updates in our release notes. Some changes can't wait for the quarterly review, such as a vendor deprecating an API or a vendor product no longer working on a current operating system or browser. We handle these as soon as we learn of them and release fixes outside the regular schedule when needed. ### **Shared responsibilities** | **Party** | **Responsible for** | | --- | --- | | Atomic Jolt | The integration between our tools and the vendor: setup, the connection, updates, and troubleshooting connection issues | | Vendor | The vendor's own product and service once the connection is verified as working | | Customer | Keeping vendor licenses and credentials current, telling us when credentials change, and having students install the current version when applicable for the integration from the links in Atomic Assessments | If an issue turns out to be on the vendor's side, we will tell you and point you to the vendor's support. ### **Reporting an issue** If an integration stops working, contact Atomic Jolt support through the [help center](https://support.atomicjolt.com?hsLang=en). Include the tool, the integration, the operating system and browser, and the steps that led to the problem. 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