---
title: "Troubleshooting: Importing Content into Atomic Assessments"
description: How to troubleshoot the most common errors when importing QTI files into Atomic Assessments.
---

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# Troubleshooting: Importing Content into Atomic Assessments

## How to troubleshoot the most common errors when importing QTI files into Atomic Assessments.

### Supported File formats

Importing content into Atomic Assessments supports 2 file formats: -

- QTI ([https://www.1edtech.org/standards/qti](https://www.1edtech.org/standards/qti))
- Atomic Assessments' Export format
- Common Cartridge (Brightspace)
- CSV
- Canvas Classic Quizzes
- Canvas New Quizzes
- Examsoft Export

### Common Errors

*Unknown file format*

This error means that the format of the uploaded file does not match either of the supported formats. If the file you are uploading is supposed to be in one of these formats, then it is likely that the file is corrupted or has been misformatted.

For QTI, ensure that the zip file has a file named \`imsmanifest.xml\` in the root of the zip file. If this is not present, the package will not be recognized as a QTI package.

For Atomic Assessments' export format, ensure that the zip file has a file named \`export.json\` in the root of the zip file. If this is not present, the package will not be recognized as an Atomic Assessments export package.

If you unzip & rezip a package before uploading, take care that you re-zip only the contents of the unzipped folder, not the folder itself. If you zip the folder itself, the top-level of the zip file will contain the folder, instead of the files inside the folder, which will cause the package to be unrecognized.

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